FAQs

Below is a list of frequently asked questions about ShuttleBuzz and our vision.

Vehicles

What size will the vehicles be? The shuttle pods will take approx 4-6 passengers, the mini-buses will take about 10-15 passengers.
How does it work? The vehicles will have cameras and lidar (or similar technologies) to enable it to see around. They will use AI to interpret what they see and make appropriate decisions.
Will it be able to cope with Filter-in-Turns? We will test the vehicles to ensure that they can deal with Filter-in-Turns.
Will the vehicles be fully driverless? Yes. We will not use vehicles that need a driver. They will not have any steering wheel or pedals.
What if a road is suddenly shut or blocked? The vehicles will find another route to get to their destinations.
Will they be electric Yes, they will be fully electric (not hybrid).
What vehicle will you use? We haven't made a decision yet. We are engaging manufacturers to determine which will be the most suitable for Guernsey roads.
Where will they charge? Battery and charging technology is rapidly developing and this will be addressed before launching the service.
Will the vehicles have WiFi? Yes. They will have free WiFi. So passengers will be able to use their mobiles and tablets for connecting to the the internet.
What speed will they be able to travel at? We will choose shuttle pods and mini-buses that will be able to travel at 25mph.
Will there be room for my luggage? Yes.
I like my car too much. I'd never use one. We respect people's personal choices.

Booking

How would I book a trip? ShuttleBuzz will have an App that can be used for booking trips.
How much will each journey cost? The cost for each journey has not been decided, but we will aim to make it attractive in comparison to other transport options.
How would I pay for a trip? You will be able to pay using your mobile phone.

Service

Will there be a driver or Passenger Service Agent on board? There will be no driver on board, as the vehicles will be fully autonomous - there won't even be a steering wheel or pedals. There will be no PSA on board, but instead there will be a communications interface so that passengers can talk to a Customer Service resource in the control room if there are issues.
Who would use the service? Commuters - can book trips in advance or on demand, ususally with a door to door service and no parking issues.
Schoolchildren e.g. each pod could pick up 4-6 kids to take them to school, and back again.
Freeing people with disabilities / medication / health issues that prevent them from driving.
By people who are not allowed, or do not feel confident about driving.
By businesses who need to move staff from site to site.
By tourists including cruise ship passengers.
By cyclists who need a vehicle to take them and their pushang up the hills from Town!
After going for a night out - then a safe ride home.
Will I be able to take my dog on board? We will allow Guide Dogs in our vehicles. We will also aim to make is possible for other dogs to be transported in the shuttle pods.

Safety

Hasn't somebody died in an autonomous car? In May 2016, Joshua Brown died whilst the Autopilot of his Tesla S was on. The NHTSA investigated and found no fault with Tesla's driver assistance systems, including Autopilot. Tesla has stated that Autopilot is only designed to assist drivers (it is not a fully autonomous system), so drivers need to keep their hands on the wheel and take over control when necessary. The NHTSA report said data from the car showed that "the driver took no braking, steering, or other actions to avoid the collision". Bryan Thomas from the NHTSA said the driver should have been able to see the lorry for seven seconds, which "should have been enough time to take some action".
More details at http://www.bbc.co.uk/news/technology-38678494.
What happens if there is an accident? The cameras on the vehicles will record what has happened in the run up and during the accident to enable a full investigation to be carried out.
Are driverless vehicles safer than driving? 1.2 million people die on the roads around the world each year and in more than 90% of the cases, human error is a contributory factor. If we can automate the driving task and try to remove that human error, we can get that huge number down.
Will they be able to stop in time if a child runs into the road? They will stop at least as fast as a person-driven car/van. The advantage with fully-autonomous vehicles is that they will never be distracted in the way that human drivers can be e.g. phones, radios, other passengers etc.

Congestion

Won't there be more vehicles on the road? As we encourage ride-sharing, we aim to reduce the total number of vehicles on the road. Unlike driving, you will not need to search for a parking space, either.
Where will they park? We will aim to maximise the usage of each vehicle, so that they spend less time parked. This will compare well with private cars which spend over 90% of their time parked. So mainly our vehicles will be on the move, but overnight they will park close to where demand is predicted for the next day or go to the maintenance site. Wherever they park they will take less space as they can park much closer together.

Mobility

Will the vehicles be able to take wheelchair users? We will choose shuttle pods and mini-buses that will be able to transport wheelchair users.
Will the vehicles be able to pick me up outside my house? The first vehicles may not be able to pick you up outside your house, but we will work with manufacturers to make this possible.
Will I be able to take my bicycle on board? The shuttle pods may be too small to take bicycles, but for the mini-buses it will be possible to take a bicycle on board, or attach it to a rack at the back.

Our partners

TRL
Guernsey Chamber of Commerce
Intuitive